TweedBet Document Upload: Format and Size Rules
To ensure smooth verification and quick withdrawals at TweedBet casino, you must provide certain documents. This guide details the exact file formats, sizes, and types required for a hassle-free process, helping you avoid common delays.
Why TweedBet Requires Document Verification
Like all licensed online casinos, TweedBet is legally obligated to verify the identity and residence of its players. This Know Your Customer (KYC) process prevents fraud, money laundering, and underage gambling. Submitting the correct documents the first time is the fastest way to get your account verified and your winnings paid out. A pending verification can delay access to a TweedBet bonus or withdrawal.
Accepted Document Types and Formats
TweedBet accepts common digital file formats for its verification process. You can upload images (JPG, PNG) or PDF files. The platform is optimized to handle these types efficiently. Below is a table summarizing the required documents and their specifics.
| Document Purpose | Accepted Examples | Preferred Format |
|---|---|---|
| Proof of Identity (POI) | Passport, Driver’s License, National ID Card | JPG, PDF |
| Proof of Address (POA) | Utility bill, Bank statement, Tax bill (less than 3 months old) | PDF, JPG |
| Payment Method Proof | Photo of credit card (front, last 4 digits visible), e-wallet account screenshot | JPG, PNG |
File Size and Quality Requirements
The most common reason for document rejection is incorrect file size or poor quality. Your files must be clear, legible, and under the maximum size limit. Follow these rules for a successful upload:
- Maximum File Size: 5 MB per file. Larger files will fail to upload.
- Image Quality: All text, numbers, photos, and security features must be clear and readable without blur.
- Full Document: Ensure all four corners of the document are visible in the image.
- File Name: Avoid special characters (#, %, &) in the file name to prevent upload errors.
Step-by-Step Upload Guide
Uploading your documents to TweedBet is a straightforward process. Follow these steps to complete your verification promptly and unlock features like using a TweedBet promo code or claiming TweedBet free spins offers that may require a verified account.
- Log in to your TweedBet account and navigate to your account profile or ‘Verification’ section.
- Select the type of document you are uploading (e.g., Proof of Identity).
- Click the ‘Upload’ button and select the correct file from your device.
- Review the preview to ensure the document is clear and complete.
- Submit the document for review. The TweedBet security team typically processes requests within 24-48 hours.
Troubleshooting Common Upload Issues
If you encounter problems, you are not alone. Here are solutions to frequent issues:
- “File too large” error: Use a free online tool to compress your image or PDF before uploading.
- “Document not accepted”: Double-check that your document is not expired and is from the accepted list. A driver’s license is usually the fastest POI to get approved.
- Blurry images: Take a picture in a well-lit environment and ensure the camera lens is clean. Avoid using flash to prevent glare.
- Delayed verification: If it takes longer than 48 hours, check your email spam folder for a request for additional information from TweedBet support.
If problems persist, you can reach out for help at stationgaragestortford.co.uk/contact.
What Happens After You Upload?
Once submitted, your documents enter a queue for review by the TweedBet security team. You will receive an email notification confirming the upload. Upon successful verification, you will receive a second email confirmation. This process is mandatory before any significant withdrawal is processed. A verified account is also essential for claiming certain promotions, ensuring that offers like a TweedBet no deposit bonus are credited to the correct person. Keeping your documents updated ensures continuous access to your account and its features.